SHOP POLICIES

Estimated shipping times for ready to ship items

North America: 3-5 business days

Europe: 2-3 weeks

Australia, New Zealand and Oceania: 2-3 weeks 

I’ll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

I gladly accept returns, exchanges, and cancellations

For a return or exchange, contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation within: 24 hours of purchase

Conditions of Return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for custom or personalized orders.

Questions about your order?

Please contact me if you have any problems with or questions about your order at rachel@6and7fiber.com.